Cybersecurity Services for NC Businesses

Benchmark Network Solutions provides endpoint detection and response (EDR) using SentinelOne or Microsoft Defender for Business, email security filtering, SIEM log monitoring, security awareness training, vulnerability scanning, and incident response. All services are managed and monitored by our Durham-based team.

Ransomware most commonly enters through phishing emails, remote desktop protocol (RDP) exposed to the internet, unpatched software vulnerabilities, and stolen credentials from previous data breaches. North Carolina SMBs are frequent targets because many still rely on consumer-grade security tools or have no security monitoring at all.

Yes. We implement and document the technical safeguards required by the HIPAA Security Rule: encrypted data at rest and in transit, access controls with audit logging, multi-factor authentication, regular security risk assessments, and workforce security training. We work with medical practices throughout Chapel Hill, Raleigh, and Durham.

EDR is a next-generation endpoint security tool that goes beyond traditional antivirus. Instead of matching known malware signatures, EDR tools like SentinelOne monitor system behavior in real time — detecting suspicious processes, file changes, and lateral movement. When a threat is detected, the agent can automatically isolate the device from the network, stopping ransomware from spreading.

Our incident response team initiates remote triage within one hour of a confirmed security incident during business hours. For clients on our 24/7 SIEM monitoring plan, alerts are investigated around the clock. Critical incidents receive immediate escalation with on-site support available within two to four hours in the Durham-Raleigh-Chapel Hill area.