Reliable IT So Your Team Can Focus on the Mission.
Nonprofits run lean. Every dollar matters and every hour your team spends on IT problems is time not spent on the people you serve. Benchmark Network Solutions provides fully managed IT and cybersecurity for nonprofit organizations across the Research Triangle — with pricing models and technology access programs designed for mission-driven budgets.
Technology should amplify your impact, not drain your resources.
Whether you run a community health clinic, a social services agency, an advocacy organization, or an arts nonprofit, your team depends on reliable computers, email, and collaboration tools to serve your community. We help North Carolina nonprofits run modern, secure technology environments — without hiring a full-time IT staff.
- Nonprofit pricing and technology discount programs
- Microsoft 365 Nonprofit setup and management
- Secure handling of donor and client PII
- Support for remote and hybrid teams across multiple sites
- Flat-rate pricing with no per-ticket billing surprises
The IT problems we take off your plate.
Nonprofits face real cybersecurity risks and operational IT challenges — often without the internal resources to address them effectively.
Limited IT Budgets
We help nonprofits access free and discounted technology through programs like Microsoft 365 Nonprofit and TechSoup, and deliver predictable flat-rate managed IT so there are no billing surprises.
Cybersecurity Threats
Nonprofits hold sensitive donor and client data that cybercriminals actively target. We implement endpoint protection, email security, MFA, and regular vulnerability assessments to close common attack vectors.
Staff Turnover & Volunteers
High turnover and volunteer use create security and access control challenges. We implement identity management and device policies that stay consistent even as your team changes.
Multiple Program Sites
Organizations operating across multiple offices or community sites need consistent IT support everywhere. We provide centralized management and remote support across all your locations.
Everything your organization needs to run reliably.
A complete, managed technology environment so your staff can spend time on your mission — not on IT problems.
Fully Managed IT
Unlimited help desk support, remote and onsite assistance, 24/7 monitoring, patch management, and strategic planning — all included at a fixed monthly rate.
- Unlimited Help Desk
- Remote & Onsite Support
- 24/7 System Monitoring
- Technology Roadmap Planning
Microsoft 365 Nonprofit
We help eligible nonprofits apply for and deploy Microsoft 365 through the Nonprofit program — delivering enterprise-grade email, Teams, SharePoint, and security at reduced cost.
- Nonprofit License Application Assistance
- Microsoft 365 Setup & Migration
- Teams, SharePoint & OneDrive
- Ongoing M365 Administration
Cybersecurity
Layered protection that safeguards your donor lists, client records, and financial data from the phishing, ransomware, and account compromise attacks nonprofits regularly face.
- Endpoint Detection & Response (EDR)
- Email Security & Anti-Phishing
- Multi-Factor Authentication (MFA)
- Security Awareness Training
Backup & Data Protection
Protect years of organizational data, grant documentation, and donor records with tested, multi-layered backup and a clear recovery plan.
- Automated Local & Cloud Backup
- Microsoft 365 Backup
- Regular Recovery Testing
- Documented Disaster Recovery Plan
Remote Work Support
Keep remote staff, field teams, and volunteers productive and secure — whether they're working from home, a community site, or a client's location.
- Secure VPN & Remote Access
- Device Management (Intune)
- Cloud Collaboration Tools
- Bring-Your-Own-Device Policies
Network & Infrastructure
Reliable, secure network infrastructure for your offices and program sites — designed to scale as your organization grows.
- Firewall & Network Management
- Business Wi-Fi
- Multi-Site Connectivity
- ISP Vendor Coordination
A local partner invested in your community.
Since 1992, we have helped North Carolina organizations — including nonprofits and local government — use technology to serve their communities more effectively.
Local Since 1992
Based in Durham and invested in the Research Triangle community. Fast onsite response when remote support isn't enough.
Mission-Friendly Pricing
Flat-rate managed IT with nonprofit pricing considerations. Predictable costs that fit a fixed budget.
Technology Access Programs
We help nonprofits apply for Microsoft 365 Nonprofit licenses and navigate TechSoup and other discount programs to stretch technology budgets further.
Security Built In
Cybersecurity is part of every engagement, not an add-on. Donor and client data is protected from day one.
60-Minute Response SLA
Live response within 60 minutes, 24/7. Critical outages get a same-day onsite technician across the Triangle.
We Know Nonprofits
We understand the operational realities of mission-driven organizations — lean teams, tight budgets, high staff turnover, and community accountability.
Simple onboarding that doesn't disrupt your work.
We transition your organization to proactive managed IT with minimal disruption to staff and programs.
Free IT Assessment
We review your current infrastructure, security posture, and technology needs — at no cost or obligation.
Tailored Plan
You receive a prioritized technology roadmap and a clear proposal with flat-rate nonprofit pricing.
Smooth Onboarding
We document your environment, configure monitoring, and transition your team to Benchmark support with minimal disruption.
Ongoing Partnership
We proactively monitor and protect your systems and meet regularly to keep your technology aligned with your mission.
Common questions from nonprofits.
Do you offer nonprofit pricing?
Yes. We offer pricing considerations for qualifying 501(c)(3) organizations and can help nonprofits apply for technology discounts through programs like Microsoft 365 Nonprofit and TechSoup.
Can you help us apply for Microsoft 365 Nonprofit licensing?
Absolutely. We assist eligible nonprofits in applying for and deploying Microsoft 365 Business Premium through the Microsoft Nonprofit program, which can significantly reduce software costs while delivering enterprise-grade security and collaboration tools.
How do you protect donor and client data at nonprofits?
We implement endpoint protection, multi-factor authentication, email security, and encrypted backup to protect the personally identifiable information (PII) nonprofits hold on donors, clients, and staff. We also help organizations meet data handling requirements under grant agreements.
Can you support organizations with limited IT budgets?
Yes. Our flat-rate managed IT model is well suited for nonprofits with fixed budgets — you get unlimited support and predictable monthly costs without per-ticket billing. We can also help identify free and discounted technology resources available to nonprofits.
Do you support remote and hybrid nonprofit teams?
Yes. Many nonprofits operate with staff working from home, in the field, or across multiple program sites. We implement secure remote access, cloud-based collaboration tools, and device management so your team can work effectively from anywhere.
Let Technology Work as Hard as Your Team Does.
Your mission is too important to let IT problems slow you down. Start with a free IT assessment — we'll review your current setup, identify gaps, and recommend a technology plan that fits your budget and your mission.