Reliable IT So Your Team Can Focus on the Mission.
Nonprofits run lean. Every dollar matters and every hour your team spends on IT problems is time not spent on the people you serve. Benchmark Network Solutions provides managed IT and cybersecurity for mission-driven organizations across North Carolina.
Technology should amplify your impact, not drain your resources.
Whether you run a community health clinic, a social services agency, an advocacy organization, or an arts nonprofit, your team depends on reliable computers, email, and collaboration tools to serve your community. We help North Carolina nonprofits run modern, secure technology environments without adding a full-time IT role.
- Microsoft 365 setup, migration, and administration
- Secure handling of donor and client information
- Support for remote and hybrid teams across multiple sites
- Planning that makes technology priorities easier to explain to a board
The IT problems we take off your plate.
Nonprofits face real cybersecurity risks and operational IT challenges — often without the internal resources to address them effectively.
Limited IT Budgets
We help leaders prioritize technology work, plan around annual budgets, and understand the programs that may be available directly from technology providers.
Cybersecurity Threats
Nonprofits hold sensitive donor and client data that cybercriminals actively target. We implement endpoint protection, email security, MFA, and regular vulnerability assessments to close common attack vectors.
Staff Turnover & Volunteers
High turnover and volunteer use create security and access control challenges. We implement identity management and device policies that stay consistent even as your team changes.
Multiple Program Sites
Organizations operating across multiple offices or community sites need consistent IT support everywhere. We provide centralized management and remote support across all your locations.
Everything your organization needs to run reliably.
A complete, managed technology environment so your staff can spend time on your mission — not on IT problems.
Fully Managed IT
Unlimited help desk support, remote and onsite assistance, 24/7 monitoring, patch management, and strategic planning — all included at a fixed monthly rate.
- Unlimited Help Desk
- Remote & Onsite Support
- 24/7 System Monitoring
- Technology Roadmap Planning
Microsoft 365
We plan, deploy, and manage Microsoft 365 so your team can use email, Teams, SharePoint, and OneDrive confidently and securely.
- Microsoft 365 Setup & Migration
- Teams, SharePoint & OneDrive
- Ongoing M365 Administration
Cybersecurity
Layered protection that safeguards your donor lists, client records, and financial data from the phishing, ransomware, and account compromise attacks nonprofits regularly face.
- Endpoint Detection & Response (EDR)
- Email Security & Anti-Phishing
- Multi-Factor Authentication (MFA)
- Security Awareness Training
Backup & Data Protection
Protect years of organizational data, grant documentation, and donor records with tested, multi-layered backup and a clear recovery plan.
- Automated Local & Cloud Backup
- Microsoft 365 Backup
- Regular Recovery Testing
- Documented Disaster Recovery Plan
Remote Work Support
Keep remote staff, field teams, and volunteers productive and secure — whether they're working from home, a community site, or a client's location.
- Secure VPN & Remote Access
- Device Management (Intune)
- Cloud Collaboration Tools
- Bring-Your-Own-Device Policies
Network & Infrastructure
Reliable, secure network infrastructure for your offices and program sites — designed to scale as your organization grows.
- Firewall & Network Management
- Business Wi-Fi
- Multi-Site Connectivity
- ISP Vendor Coordination
Local support and practical technology guidance for your mission.
Mission-driven organizations need technology that helps people do their work, protects the information they are trusted with, and gives leadership a clear view of what comes next.
- Serving North Carolina organizations since 1992
- Local technicians available for remote and on-site support
- Practical planning that connects technology priorities to programs and operations
- Clear coordination with your team, vendors, and internet providers
- Cybersecurity measures designed around your people, devices, and data
- Guidance that helps leadership plan for growth and change
Common questions from nonprofits.
Can you help us evaluate Microsoft 365 options for nonprofits?
Yes. We can help your organization plan, deploy, and manage Microsoft 365. Eligibility and available offers are determined by Microsoft; its nonprofit resources are linked above for your reference.
How do you protect donor and client data at nonprofits?
We can implement endpoint protection, multi-factor authentication, email security, and encrypted backup to help protect the personally identifiable information your organization holds on donors, clients, and staff.
Can you support organizations with limited IT budgets?
Yes. We begin with a practical review of risk, operations, and priorities so you can decide what needs attention now, what can be planned next, and what can wait.
Do you support remote and hybrid nonprofit teams?
Yes. We can implement secure remote access, cloud-based collaboration tools, and device management so staff and approved volunteers can work effectively from home, program sites, or the field.
The Benchmark Commitment.
Your mission stays on track, your donor data stays protected, and your technology priorities stay clear for your board.
We review your systems against the data protection requirements in your grant agreements and donor privacy obligations — identifying gaps in device security, access controls, and backup that put your funding and reputation at risk.
We lock down the gaps. MFA on every account, encrypted backups, phishing protection, and endpoint security help safeguard the systems and information your organization relies on.
We support your staff, volunteers, and remote program teams so technology problems do not interrupt the work your community depends on.
Let Technology Work as Hard as Your Team Does.
Your mission is too important to let IT problems slow you down. Start with a free IT assessment — we'll review your current setup, identify gaps, and recommend a technology plan that fits your budget and your mission.