Keep Your Medical Practice Running, Secure, and Compliant
Proactive Managed IT and Cybersecurity for Medical Offices — Less Downtime, Better Patient Care, Stronger Privacy Protection.
IT Issues in a Medical Office Are More Than Just “Technical Problems”
When systems go down in a medical office, it’s not just an inconvenience — it affects patient care, staff efficiency, and revenue. A specialized MSP helps you prevent problems instead of constantly reacting to them.
The True Cost of Downtime
Idle staff waiting on slow or frozen systems
Lost or rescheduled appointments
Delays in billing and documentation
Overtime or extra hours to catch up
Emergency “break-fix” repair costs
How an MSP Changes the Game
24/7 monitoring of critical systems
Faster response and issue resolution
Proactive maintenance instead of crisis repairs
Predictable monthly IT costs
A technology partner who understands medical workflows
Protecting Your Patients Means Protecting Their Data
The Hippocratic Oath doesn’t just apply in the exam room anymore. Today, “do no harm” includes protecting your patients’ personal health information (PHI) from cyber threats, data loss, and unauthorized access.
Safeguard PHI stored on servers, workstations, and in the cloud
Control who has access to which data and when
Encrypt sensitive information at rest and in transit
- Reduce the risk of HIPAA violations and penalties
We help medical practices align their IT with privacy, security, and compliance best practices — without slowing your staff down.
Your EHR Protects Data Inside the System – But What About After You Send It?
Many practices assume their EHR/EDR systems cover all security needs. In reality, protection often ends at the system boundary. Once a record is downloaded, emailed, printed, or saved on a local device, it’s vulnerable.
We Extend Protection Beyond the EHR
Secure email and encrypted messaging
Device and endpoint protection for PCs, laptops, and mobile devices
Secure file sharing with patients, labs, and partners
Data loss prevention tools to reduce accidental exposure
Cybersecurity Designed for Medical Practices
Healthcare is now one of the most targeted industries for cyberattacks. Even small and mid-sized practices are prime targets for phishing, ransomware, and data theft.
Cybersecurity & Email Protection
Advanced email filtering and phishing protection
Multi-factor authentication for staff
Threat monitoring and alerting
Security awareness training for your team
Backup, Recovery & Cloud Resilience
Encrypted local and cloud backups
Regular backup testing and recovery drills
Fast restore in case of failure or ransomware
Options for cloud-hosted critical systems
If Something Happened to Your Office Tomorrow, Could You Still See Patients?
A fire, flood, theft, power issue, or server failure can halt your operations instantly. If your critical data and systems only live inside your building, your practice is at serious risk.
Offsite and cloud backups of critical systems
Documented disaster recovery plans
Failover options to keep key systems operating
Support to get you back up quickly and safely
Reliable Communication: Phones, Fax, and VoIP That Just Work
Phones and fax are still mission-critical in medical environments. Dropped calls, busy signals, and failed faxes directly impact patient care and satisfaction.
Traditional Systems vs Modern VoIP
Lower monthly costs with cloud VoIP
Better call routing and fewer missed calls
Mobile apps for on-call and remote staff
Fax & Secure Communications
Digital faxing with confirmation and logs
Reduced reliance on aging analog lines
Secure options for records and prescriptions
Outdated Systems = Downtime + Security Risk
Slow, aging, or unpatched systems are a hidden drain on your practice. They frustrate staff, slow patient flow, and create security gaps.
Automated operating system and software updates
Replacement planning for aging PCs and servers
Standardized, secure configurations for all devices
Performance tuning so your team isn’t waiting on spinning wheels
Wi-Fi That Supports Your Practice, Not Slows It Down
Unreliable or insecure Wi-Fi can disrupt both staff and patients. We design networks specifically for medical environments.
Performance & Reliability
Strong coverage in exam rooms, front desk, and back office
Optimized EHR and VoIP performance
Proactive monitoring to detect issues early
Security & Patient Experience
Separate staff and patient Wi-Fi networks
Controlled guest access for patients
Encrypted wireless traffic and secure configurations
Your Local Technology Partner for Medical Practices
Benchmark Network Solutions works with medical practices to design, secure, and support the technology that keeps your office running. From day-to-day support to long-term planning, we act as your outsourced IT department and cybersecurity team.
Experience supporting medical offices and healthcare workflows
Focus on security, privacy, and compliance
Friendly, responsive support your staff can rely on
Strategic guidance to align IT with your growth
What You Get With Your Complimentary Assessment
We’ll review your environment and give you a clear picture of your current risks and opportunities – without disrupting your operations.
3-Step Process:
Discovery Call (20–30 minutes)
We discuss your current setup, pain points, and goals.Onsite or Remote Assessment
We review key areas: security, backup, network, devices, and workflows.Actionable Findings Report
You receive clear, non-technical recommendations prioritized by risk and impact.
Ready to Spend Less Time on IT Problems and More Time on Patients?
Let’s make sure your technology is secure, reliable, and ready to support your practice.