About Us
North Carolina’s Trusted Local IT & Cybersecurity Partner
At Benchmark Network Solutions, we support local North Carolina businesses with managed IT services, cybersecurity, cloud solutions, and disaster recovery. We help you focus on growth while we handle the technology so your business can thrive. Headquartered in Durham, we proudly serve the Raleigh‑Durham‑Chapel Hill region and partner with businesses, schools, and government agencies.
What to Expect When Working With Benchmark
We empower people through technology with secure, reliable, and efficient IT solutions.
✓ Customized Plan
Every engagement starts with a plan tailored to your business goals and infrastructure
✓ Leadership You Can Count On
Decades of experience guiding smart, scalable IT decisions
✓ Certified Experts
A seasoned team focused on proactive, business‑first support
✓ Latest Technology
We recommend tools that help you stay competitive and secure
✓ Fast Response Times
Rapid support that keeps your operations running smoothly
✓ Proactive Support
We prevent issues before they impact productivity
Meet Faisal, Our CEO
Faisal Ahmed
Founder & CEO | Durham, North Carolina
Faisal Ahmed leads Benchmark Network Solutions with a focus on helping clients reduce IT costs, improve efficiency, and strengthen data security. He studied electrical and computer engineering at Drexel University, earned an MSEE with a concentration in AI, and built his expertise at Lucent Bell Labs, IBM, and Seagate. He later founded ventures specializing in video surveillance, mobile applications, cybersecurity, and home automation. Under his leadership, Benchmark has grown into a trusted managed IT services partner across North Carolina.
Get a Free Network Security Assessment
Our experienced IT team will conduct a no‑obligation assessment and provide actionable insights into your network.
Frequently Asked Questions
What services does Benchmark offer?
Benchmark provides managed IT services, backup and disaster recovery, cloud phone services, Microsoft 365 integration, cybersecurity, IT consulting, IT strategy, and procurement.
What industries does Benchmark specialize in?
We support a wide range of industries, with a focus on local government, engineering, building services, and healthcare offices.
What is the onboarding process like?
We start with a stakeholder meeting to review your IT environment and business goals, then design a tailored strategy and MSP proposal. After kickoff, we implement monitoring, cybersecurity, and backup systems to bring your network under management.
What sets Benchmark apart?
We become part of your extended team, respond quickly, and focus on reducing IT headaches so you can grow.