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Managed IT Services & Cybersecurity
Raleigh-Durham-Chapel Hill
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We’re an IT solutions provider, empowering people through technology.
At Benchmark Network Solutions, we empower local North Carolina businesses with secure, reliable, and efficient IT solutions. From managed IT services to cybersecurity, cloud solutions, and disaster recovery, we help you focus on growth while we handle the tech. Our expert team ensures your technology works seamlessly, so your business can thrive.
For over three decades, Benchmark Network Solutions has been a trusted partner for businesses, providing comprehensive IT solutions to transform their technological capabilities. Our wide-ranging services empower organizations to stay ahead in today’s digital era. Headquartered in Durham, North Carolina, we proudly serve the region, partnering with businesses, schools, and government agencies.
Prior to becoming CEO of Benchmark Network Solutions, Faisal built his expertise at Lucent Technology Bell Labs, IBM, and Seagate Technologies. He held various leadership roles with increasing responsibilities, including Networking Product Development, Server Program Management, and Storage Product Marketing.
Later, Faisal leveraged his skills and education to launch independent entrepreneurial ventures. He founded Calido International, specializing in video surveillance and mobile applications, and Zoma, LLC, focusing on cybersecurity and home automation. These ventures expanded his expertise in IT security and business innovation.
With over 15 years of experience in improving operational efficiencies, Faisal built a top-tier team of engineers and IT support staff at Benchmark. Together, they have strengthened Benchmark’s reputation as a trusted IT partner, providing critical IT support and strategic guidance to businesses.
Faisal’s passion lies in helping clients reduce IT costs, enhance operational efficiency, and improve data security. His goal is to enable businesses to focus on growth while minimizing IT concerns.
Under Faisal’s visionary leadership, Benchmark Network Solutions continues to thrive, innovate, and adapt in the evolving IT industry. The company delivers high-level managed IT services, customized solutions, and a strong culture of growth and innovation to meet the unique needs of its clients.
Our experienced IT team will conduct our no-obligation Assessment, which offers you actionable insights into your network.
Benchmark's services include Managed IT Services to streamline operations, Backup and Disaster Recovery to ensure business continuity, Cloud Phone Services for flexible communication, and Microsoft 365 Integration for improved collaboration. We also specialize in proactive monitoring, cybersecurity, IT consulting, IT strategy, and procurement.
We offer IT infrastructure services that is applicable to all industries. We mainly focus on local government, engineering, building services and healthcare offices.
We begin by scheduling a meeting with key stakeholders to discuss your IT infrastructure, business goals, and any existing challenges. Based on the assessment, our team designs a custom IT strategy, outlining the specific services you need, such as cybersecurity, network management, cloud solutions, and more. We present our tailored MSP proposal, reviewing the services in detail and answering any questions. A formal kickoff meeting introduces you to your dedicated account manager and technical support team. Our technical team begins implementing necessary tools, software, and systems to bring your network under our management. We configure and implement cybersecurity protocols, including firewalls, intrusion detection, endpoint protection, and data backup solutions.
Our goal is provide you with peace of mind by taking away any IT headaches. We respond to all issues very quickly and we become part of your extended team. We care about your success.