Digital Experience Monitoring (DEM) is a set of tools and practices used to track and analyze the performance, availability, and user experience of digital services and applications. It helps organizations monitor how end-users interact with websites, mobile apps, and other digital platforms to ensure a seamless and high-quality experience. DEM combines real-user monitoring (RUM) and synthetic monitoring to provide insights into application performance, user behavior, and potential issues that may affect user satisfaction. Learn more: https://en.wikipedia.org/wiki/DEM